Ihre Suche nach "CustomerExperience" ergab 15 Treffer

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Ingrid Gerstbach: Customer Experience Design, Buch

Ingrid Gerstbach
Customer Experience Design

- Erweitern Sie Ihre Designfähigkeiten - Entwickeln Sie effektivere Produkte und Dienstleistungen - Treiben Sie Innovationen voran und integrieren und ethische Überlegungen in ihren Designprozess - Mit pr…

lieferbar ab 13.12.2024.
Buch
EUR 49,99*
Artikel ist im Warenkorb
Andrea Yildiz: Customer Experience leicht gemacht, Buch

Andrea Yildiz
Customer Experience leicht gemacht

Dein Business

Kundenbindung leicht gemacht! Sorge dafür, dass deine KundInnen den Wettbewerb links liegen lassen. Die Kundenreise oder Customer Journey bezeichnet den emotionalen Weg, den potenzielle KundInnen durchl…

sofort lieferbar
Buch
EUR 28,00*
Artikel ist im Warenkorb
Eric Horster: Playbook Innovationsmethoden, Buch

Eric Horster
Playbook Innovationsmethoden

Haufe Fachbuch

In diesem Playbook stellt Eric Horster über 30 Innovationsmethoden für Workshops zur Verbesserung der Customer Experience vor. Er erklärt Ansätze wie Service Design und Design Thinking und erläutert, welc…

sofort lieferbar
Buch
EUR 34,99*
Artikel ist im Warenkorb
Gabriella Lojacono: The Future of Luxury Customer Experience, Buch

Gabriella Lojacono
The Future of Luxury Customer Experience

Understand how to utilize the latest technology to deliver a unique omnichannel luxury customer experience that builds long-lasting loyalty.

sofort lieferbar
Buch
EUR 49,49*
Artikel ist im Warenkorb
Gabriella Lojacono: The Future of Luxury Customer Experience, Buch

Gabriella Lojacono
The Future of Luxury Customer Experience

What is a luxury customer experience and how can luxury brands best use emerging technologies in order to create truly unique, high-end experiences for their customers? These are the questions that The Fu…

lieferbar innerhalb 2-3 Wochen
Buch
EUR 214,19*
Artikel ist im Warenkorb
Mohamed Zaki: Data-Driven Customer Experience Transformation, Buch

Mohamed Zaki
Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Erscheint bald
Buch
Mohamed Zaki: Data-Driven Customer Experience Transformation, Buch

Mohamed Zaki
Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Erscheint bald
Buch
Deborah Saunders: Remarkable Brand Experiences, Buch

Deborah Saunders
Remarkable Brand Experiences

Pearson International

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

Erscheint bald
Buch
Micah Solomon: Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever, Buch

Micah Solomon
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever

Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service do…

lieferbar innerhalb 1-2 Wochen
Buch
EUR 27,41*
Artikel ist im Warenkorb
Emanuela Stagno: Artificial Intelligence along the Customer Journey, Buch

Emanuela Stagno, Ada Maria Barone
Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers life, this book provides a com…

lieferbar innerhalb 2-3 Wochen
Buch
EUR 45,50*
Artikel ist im Warenkorb
Olivier Duha: Think Human, Buch

Olivier Duha
Think Human

In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer …

lieferbar innerhalb 2-3 Wochen
Buch
EUR 110,00*
Artikel ist im Warenkorb
John Goodman: Strategic Customer Service, Buch

John Goodman
Strategic Customer Service

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M…

lieferbar ab 17.12.2024.
Buch
EUR 21,26*
Artikel ist im Warenkorb
Liam Caton: A Complete Guide to AI for Business, Buch

Liam Caton
A Complete Guide to AI for Business

Don't miss out on the AI revolution. Here's the perfect solution if you want to future-proof your business with AI, even if you're not a tech expert! Are you a forward-thinking professional navigating the…

lieferbar innerhalb 2-3 Wochen
Buch
EUR 22,97*
Artikel ist im Warenkorb
: The Future of Consumption, Buch

The Future of Consumption

This open access book presents three future consumption trends technology, sustainability, and wellbeing and discusses what impact those trends will have on the ways we shop. What will be important to the…

lieferbar innerhalb 2-3 Wochen
Buch
EUR 56,89*
Artikel ist im Warenkorb
: The Future of Consumption, Buch

The Future of Consumption

This open access book presents three future consumption trends technology, sustainability, and wellbeing and discusses what impact those trends will have on the ways we shop. What will be important to the…

lieferbar innerhalb 2-3 Wochen
Buch
EUR 45,50*
Artikel ist im Warenkorb
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