Horst Hanisch: Discussion - Mastering the Skills of Moderation, Kartoniert / Broschiert

Klappentext

Leading Discussions, Conducting Surveys, Steering Roundtables and Using Manipulation.
This book focuses on the subjects of moderation, discussion-rounds, surveys, round tables and different forms of dialogs. It demonstrates how to lead a conversation properly, how to avoid manipulation and how to reach a target-oriented outcome. Among others, the content includes the following subjects.
The first decisive impression.
Interpersonal communication.
What language tells us.
From monolog, over dialog to a group conversation.
Group dynamics in group conversation.
Moderating a conversation round, surveys and interviews.
Reciprocal interdependence and influence.
Manipulation through statistics.