Customer-centricity – Bücher, CDs, LPs und mehr, Seite 4

The Pyramids

Penetration! (Turquoise Vinyl)

Das Fünfergespann aus rasierten, Saxophon blasenden und Hall stampfenden Verrückten mischte die Bühnen der ahnungslosen Westküsten-Teenager auf und wurde 1964 durch den B-Movie »Bikini Beach« auf die Lein…

Serving the Customer

This book examines key aspects of selling and the sale of goods and services in B2C and B2B. Renowned scholars and practitioners contributed their expertise with a wide range of articles about how to serv…

Ranjeeta Singh

Interpreting Hindu Customs

"Interpreting Hindu Customs: An Introduction to Sacred Traditions" serves as a gateway for readers to understand the profound significance of worship of various deities and rich customs and rituals within…

Le Deal

Jazz Traficantes

Favorite Recordings präsentiert Jazz Traficantes der Neo-Gruppe LE DEAL, ein neues musikalisches Abenteuer der besten französischen Jazzer mit Florian Pellissier (Piano & Fender Rhodes - Camaraõ Orkestra,…

Emanuela Stagno, Ada Maria Barone

Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers life, this book provides a com…

V. Kumar

Valuing Customer Engagement

In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need …

Parminder Singh Kang, Mohsin Jat, Joong Y. Son, Xiaojia Wang

Service 4.0

This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex,…

Livia Rainsberger

The Modern Customer ¿ the PHANTOM

This book shows how companies can - and must - adapt their sales strategies and processes to changing customer expectations in times of digital transformation and markets volatility. How can sales address…

Jake Dunlap

The Innovative Seller

Praise for THE INNOVATIVE SELLER "The Innovative Seller is a brilliant blend of innovative strategies and real-world applications, making it a key resource for sales professionals seeking to elevate their…

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Micah Solomon

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever

Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service do…

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Sophie Hodorowicz Knab

Polish Customs, Traditions & Folklore

"A richly detailed and well-informed month-by-month accounting of all the major Polish customs and traditions practiced over the centuries. Ms. Knab stirs and reawakens our ancestral memory." ―The Kosciu…

Ranjeeta Singh

Interpreting Hindu Customs

"Interpreting Hindu Customs: Deeper Insights Into Hindu Sacred Traditions" is the second installment in the "Interpreting Hindu Customs: Bite-Sized Learning" series. Building on the foundational concepts …

Ross Smith, Mayte Cubino, Emily McKeon

The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

The Replacements

Not Ready For Prime Time: Live At The Cabaret Metro, Chicago, Il, January 11, 1986 (RSD) (Limited Edition)

Saosin

Live From The Garden Amphitheater (20th Anniversary) (Doublemint & Electric Blue Galaxy Vinyl)

New Frontiers of Customer Strategy

Digital transformation has shaped a new landscape for companies and their customers, offering companies a wealth of data with which to develop customer knowledge. However, this evolution is just one of ma…

Artificial Intelligence in Customer Service

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and em…