Customer Experience – alle Bücher, Seite 2

Artificial Intelligence, Digitalization and Regulation

This edited volume explores the relationship between Artificial intelligence (AI), business performance, and regulation. Artificial intelligence allows entrepreneurs to create universally transferable pla…

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Till Ole Diesterhöft
Managing Informational Uncertainty in Customer Data Breaches. Empirical Insights into Understanding and Addressing Customer Needs in Healthcare Security Incidents

Göttinger Wirtschaftsinformatik Bd.120

Recent research indicates that customers experience informational uncertainty following a data breach, a phenomenon that can result in adverse outcomes for companies, including diminished intentions to co…

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Karen Wendt, Mahnoosh Mirghaemi
AI Technology in Wealth Management

This book explores AI technology in wealth management, including what it is, how it changes the wealth management and private banking landscape, its advantages, and how it democratizes wealth management. …

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Wayne Simmons, Tom DeWitt
The Customer Excellence Enterprise

Praise for THE Customer Excellence ENTERPRISE "More than a book; it's a compass for organizations navigating today's interconnected marketplace with authenticity and purpose. A practical guide for leaders…

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The AI Revolution: Driving Business Innovation and Research

This comprehensive book explores the transformative role of artificial intelligence (AI) in business innovation and research. It provides a solid foundation in AI technologies, such as machine learning, n…

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2 Bücher

The AI Revolution: Driving Business Innovation and Research

This comprehensive book explores the transformative role of artificial intelligence (AI) in business innovation and research. It provides a solid foundation in AI technologies, such as machine learning, n…

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CRM Goes Digital

Customer management has taken on entirely new forms since digitalization. This brand-new CRM book is dedicated to the latest approaches that dominate sales, marketing, and service in this era of digitaliz…

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World Conference of AI-Powered Innovation and Inventive Design

This book constitutes the proceedings of the 24th IFIP WG 5.4 International TRIZ Future Conference on AI-Powered Innovation and Inventive Design, TFC 2024, held in Cluj-Napoca, Romania, during November 6 …

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World Conference of AI-Powered Innovation and Inventive Design

This book constitutes the proceedings of the 24th IFIP WG 5.4 International TRIZ Future Conference on AI-Powered Innovation and Inventive Design, TFC 2024, held in Cluj-Napoca, Romania, during November 6 …

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Ryan C
Everyone Has a Story

Everyone Has a Story follows young Milo Monkey through a heartwarming day in the jungle, as he discovers the hidden power of kindness. Inspired by real-life customer experience training, the story began a…

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Daniel Fasnacht
Open and Digital Ecosystems

Dive into the fascinating world of digital disruption and discover the transformative power of open and digital ecosystems, which will constitute one-third of global trade by 2030. This book demonstrates …

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Digital Transformation for Fashion and Luxury Brands

This book re-evaluates the diffusion and positioning of fashion and luxury brands following the impact and disruption of digital transformations, particularly on existing omni-channel models and touchpoin…

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Buch

Martin Kihn, Andrea Chen Lin
Customer 360

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock …

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Buch

Ross Smith, Mayte Cubino, Emily McKeon
The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

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