Trefferliste "Customer-centricity" - alle Bücher, CDs, LPs und mehr

Jeofrey Bean, Vineetha Raveendran

Next Generation Customer Experience

The next generation, Gen Z, is more different than any other generations compared. With Next Generation Customer Experience, Jeofrey Bean (Customer Experience Revolution and Customer Experience Rules!) an…

Ross Smith, Mayte Cubino, Emily McKeon

The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

Conflict

The Ungovernable Force (Limited Edition) /Colored Vinyl)

Alice Gerrard

Custom Made Woman

Alice Gerrard, an award-winning and storied folk and bluegrass musician for over 50 years, is one of the notable few women in a heavily male genre. Custom Made Woman tells Gerrard's story through the musi…

New Frontiers of Customer Strategy

Digital transformation has shaped a new landscape for companies and their customers, offering companies a wealth of data with which to develop customer knowledge. However, this evolution is just one of ma…

The Replacements

Sorry Ma, Forgot To Take Out The Trash (40th Anniversary) (Limited Edition)

Diese Deluxe-Edition zum 40-jährigen Jubiläum (koproduziert von Jason Jones, Bob Mehr und Peter Jesperson) dokumentiert die Gründungsjahre der Band, einschließlich ihres allerersten Demotapes (aufgenommen…

Artificial Intelligence in Customer Service

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and em…

Ashley Hutchings

A Midwinter Miscellany

Sachiko Scheuing

How to Use Customer Data

Data-driven marketing is a huge aspect of any modern-day marketing plan, but balancing customers' privacy concerns with the latest innovations can be a complex challenge. When done right, data-driven mark…

Sachiko Scheuing

How to Use Customer Data

Ensure your marketing is GDPR/DPDI compliant whilst navigating technological changes and optimizing customer experience with this practical and user-friendly guide.

Gabriella Lojacono

The Future of Luxury Customer Experience

Understand how to utilize the latest technology to deliver a unique omnichannel luxury customer experience that builds long-lasting loyalty.

Customer Centric Support Services in the Digital Age

This book explores how customer service can become the singular competitive differentiator for organizations in the digital era. Given the pace of digitization and the rise in customer expectations post-p…

Gabriella Lojacono

The Future of Luxury Customer Experience

What is a luxury customer experience and how can luxury brands best use emerging technologies in order to create truly unique, high-end experiences for their customers? These are the questions that The Fu…

James Anson Farrer

Primitive Manners and Customs

Reprint of the original, first published in 1879. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

Pat Jordan

Creating a Brand Story

Use psychology to tap into your customers' inner narratives in order to create brand stories that really resonate.

James Anson Farrer

Primitive Manners and Customs

Reprint of the original, first published in 1879. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

EPMD

Strictly Business

EPMD ist eine amerikanische Hip Hop Gruppe aus Brentwood, New York. Der Name der Gruppe ist eine Verkettung der Namen der Mitglieder »E« und »PMD« oder ein Akronym für »Erick and Parrish Making Dollars«, …

Frank Black

The Golem (Grey Vinyl)

›Der Golem, wie er in die Welt kam‹ ist ein expressionistischer deutscher Film von Paul Wegener und Carl Boese aus dem Jahr 1920. Lexikon des internationalen Films: »Wegeners Film war einer der künstleris…

Thomas H Davenport, Jim Sterne

The New Science of Customer Relationships

A practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a sci…